Something is wrong. Start here.
Most of it is already answered below. What is not, we will answer ourselves — and this page says which route gets you a reply where you will actually see it.
3 ways, and which one is yours
start at the top38 questions with answers, on billing, birth times, what the astrologers can see and how the wallet works. Most of what reaches us is already here.
See the questionsWrite to usA message and an email address, no account needed. The reply comes back to the address you leave, which is the part that matters.
Open the contact formOpen a ticket in the appSigned in, so it is attached to your account and your chart — the right route for anything about a payment, a report you bought or a specific conversation. Replies appear in the app.
Go to supportWhat to put in it
so we can answer onceMost of the time we write back asking for one of these 4, which costs a day. If it is a chart that looks wrong, the first two settle it almost every time.
- The birth details you useddate, time and place — a chart is wrong in a specific way, and that way names the field that is wrong.
- What you expected insteada lagna, a dasha date, a score. "It is wrong" and "it says Mesha and my pandit says Vrishabha" are different questions.
- When it happenedthe date and roughly the time, so it can be found in the logs.
- The email on the accountif it is about a payment, a report or a conversation — nothing about an account can be looked up without it.
Common questions
38 of themIs the kundli really free?
Yes, really. The kundli, the dasha timeline, yogas, doshas, rashifal, panchang and all 40+ calculators are free, with no sign-up and no daily limit. You pay only if you want a written report, which is a one-time price, or a chat or call with an astrologer, which is billed per minute only while the chat or call is on.
Do I have to make an account?
Not for anything free. The kundli, matching, rashifal, panchang and the calculators all run without one. You need an account only to hold a wallet — that is, to talk to an astrologer or buy a report — because the money and the conversation have to belong to somebody.
Why do you need my exact birth time?
Your lagna changes roughly every two hours, so being half an hour out can give you a different lagna and shift every bhava with it. Your Moon rashi, nakshatra and tithi move much more slowly, so they stay reliable even when the time is only approximate.
Nobody in my family remembers my birth time. Is this useless?
Not at all, and many people do not know it. If the family remembers roughly (“early morning”, “after sunset”), put that in: an hour or two out is far better than nothing. If not, tick “I do not know my exact birth time” under the clock and noon is used. Your Moon rashi is very likely right, and usually your nakshatra, and the numerology does not need a time at all; the lagna, the bhavas and the dasha dates are not confirmed.
Kya yeh Hindi mein hai?
The astrologers, haan — all 24 of them read and answer in Hindi, and a written report comes in English, Hindi or Hinglish. The kundli, panchang, rashifal, calculators and most other pages are in Hindi too: use the अA button at the top of the page.
Is tarot the same as jyotish?
No, and they are not doing the same job. Your kundli is calculated from the exact planetary positions at the minute you were born. Run it a hundred times and it gives the same chart. A tarot reading is a shuffle, and a different shuffle gives different cards. Both are on this site, but we keep the difference between them clear.
Is it wrong to do this?
That is for you to decide, and we are not going to tell you it is harmless or that it is dangerous. What we can tell you is what it is: seventy-eight pictures, drawn in London in 1909, dealt in a random order, each with a written meaning that does not change. Nothing is called on, and you are not asked to do anything.
Is the card I get random?
Yes. Once a card is drawn it cannot come up again in the same reading, and each one lands upright or reversed on a coin flip. Pleasant cards are not favoured: the Tower is exactly as likely as the Sun. Every draw returns the seed it was shuffled with, so on this version of the deck the same seed deals the same cards again.
What does it mean when a card is reversed?
It came out of the shuffle upside down, so it is read differently. Usually it means the same meaning blocked, delayed, overdone or turned inward, rather than its opposite. Every card here carries both readings, and the one you drew is the one shown; for a yes or no, each card has its own leaning reversed, read from that reversed meaning. We say "reversed" in words rather than printing the picture upside down.
Can I ask the same question again?
You can, and the cards will be different, so it is worth pausing before you do. Asking twice usually means the first answer was not the one you wanted, rather than that it was unclear. If you keep coming back to it, that tells you something about the question and not about the deck.
Which deck is this, and are the pictures the real ones?
The Rider–Waite–Smith deck. Pamela Colman Smith drew it for A. E. Waite, and Rider published it in London in 1909. It is the most widely used tarot deck. These are scans of an early printing (the "Pam-A", about 1910), in the public domain, served from our own server.
How do I keep a reading?
Keep its link. Every draw returns the seed it was shuffled with, and that seed deals the same cards, the same way up, when you open it again on this version of the deck.
Why are the times different from the muhurat my pandit gave?
Most likely the city. Rahu kaal, the choghadiya and every hora are fractions of the daylight where you are, so they move with sunrise. The same Monday runs 07:25 in Delhi, 07:53 in Mumbai and 06:47 in Kolkata. Ours are Delhi’s. The tithi, the nakshatra and the yoga do not move, so if one of those disagrees, one of us is wrong.
Do I have to give my birth details?
Not for these. A muhurat read off the panchang is the same for everybody in the city, which is exactly why it can be a page. Checking it against your own kundli is the part that needs your birth details, because that uses your lagna and the dasha you are running. That is what an astrologer does.
What is Rahu kaal, really?
One eighth of the daylight, and which eighth depends on the weekday. Because it is an eighth of daylight rather than a clock hour, it is never the same time twice and never the same in two cities. People do not start anything new in it: no purchase, no journey, no signature.
Is Abhijit muhurat always good?
Almost. It is the eighth muhurat of the day, about 48 minutes around local noon, and it is the usual answer when there is no time to find a proper one. There are two exceptions: it is not taken on Wednesday, and it is not used for a journey southward.
Nothing is listed for the date I need. Now what?
Then nothing in that window scored 55% or more, which is an answer rather than a gap. Marriage and griha pravesh are the strictest and go quiet for weeks at a time, and Chaturmas alone closes four months. If the date is fixed and cannot move, the useful question is which hour inside it to use. The best hour is listed on every date.
Where do these dates come from?
From the same engine the app’s own Muhurat Finder uses. The five limbs are computed from exact planetary positions, then scored against the rules printed on each page. Nothing here is typed by hand. That is why every date shows its tithi and nakshatra, so you can check it against any panchang instead of taking our word.
Is this the same as the kundli my pandit ji makes?
It should be. We use the sidereal zodiac with Lahiri ayanamsa and whole sign bhavas, which is what most Indian astrologers use. Check your lagna and your Moon’s nakshatra against the kundli you already have at home. Those two go wrong first if a site is using different settings. Month names follow the Purnimanta system used across North India.
Why is my rashi different here from other websites?
Usually because the other site is giving you the Sun sign from Western astrology, or is using a different ayanamsa. In Jyotish your rashi is your Moon sign, and the two systems sit about 24 degrees apart. That is why your Vedic rashi is often the one just before the newspaper one.
What is a dasha, and why does everyone ask which one I am running?
Vimshottari dasha divides your life into planetary periods totalling 120 years, starting from the nakshatra your Moon was in at birth. Think of the mahadasha as the season, the antardasha as the weather inside it, and the pratyantardasha as the day itself. It is the main reason two people with similar charts get very different years.
What does Gochar tell me that my kundli does not?
Your kundli is the sky at the moment you were born, and it never changes. Gochar is where the planets are now, read from your birth Moon: which bhava Saturn is crossing, whether you are in Sade Sati, what Jupiter is aspecting this month. The kundli says what you carry. Gochar says what is happening now.
What does a 36-point matching score actually mean?
Ashtakoot compares two charts on eight kootas weighted one to eight, and the weights matter more than the total. Nadi alone is worth eight, so two charts can total 24 and still be refused on Nadi dosha, while a 22 with every koota clean is often read as the better match. We show all eight broken out rather than just the number.
Are these real people or AI?
AI. All 24 are AI astrologers, each trained on a different subject, and they are labelled that way everywhere on the site. What they are reading is real: your kundli is calculated from exact planetary positions with the Lahiri ayanamsa, and the answer is worked from your lagna, your running dasha and today’s transits, not from your rashi alone.
What can they actually see about me?
The kundli you make and the conversation you are having. That means your lagna, every graha with its bhava and nakshatra, your dasha timeline and the current transits. That is why you do not have to explain your situation from the beginning every time you open a chat.
Can I ask in Hindi?
Yes, and the answer comes back in Hindi from the same astrologer. You can switch mid-conversation, and it works in all 6 — English, Hindi, Bengali, Marathi, Telugu and Tamil. Calls are in Hindi or English.
Chat or call — what is the difference?
Chat is written: you type your question and read the answer. A call is spoken, costs more per minute, and suits a long question you would rather talk through. Both are billed by the minute while they are on, from the same wallet. Each astrologer’s rate is on their own card, and on screen before the meter starts.
How is this different from asking a general AI chatbot?
A general chatbot does not have your chart. It cannot tell you which antardasha you are in, whether Saturn is transiting your eighth from the Moon, or which of the eight kootas is pulling your matching score down, because it has not computed any of it.
How does paying work? Is there a plan?
No plans, no tiers, no auto-renewal. It is a wallet: you top it up when you want, and spend it on conversations billed by the minute or on a written report bought once. Every rate is on the astrologer’s own card and every report shows its price before you order.
Does my balance expire?
Money you add does not. It sits there until you spend it, however long that takes. Free credit is different: a coupon, or anything we add to your account ourselves, lasts 30 days from the day we give it. Free credit is always spent first, so an expiry can never reach money you paid for.
When does the meter start?
When your chat or call starts, and it runs by the minute until you end the chat or cut the call. If you leave the page for two minutes it stops on its own. The balance is on screen the whole time.
What is the smallest amount I can add?
Enough for a few minutes. There is no minimum top-up designed to make you overshoot, and what is left is still there next month — a small balance buys a real conversation, not a trial.
Are the reports a subscription?
No. A report is bought once, delivered as a PDF and yours to keep, in English, Hindi or Hinglish. It is built from the same chart the free kundli gives you. Nothing renews.
Which payment methods work?
UPI, cards, netbanking and wallets, through Razorpay.
What do you actually store about me?
The birth details you give us — date, time and place — and what is computed from them: the chart, the dasha timeline, the numerology, the snapshot the dashboard reads. Plus your conversations with an astrologer, your wallet balance and what you have bought.
Can I change my birth details later?
Yes, and you should if you find out the time was wrong — a birth time an hour out usually moves the lagna, which moves every bhava. Changing them clears the charts computed from the old ones and recomputes, so nothing stale is left behind.
Can I delete my account and everything in it?
Yes, from the app or from the account deletion page, and it is immediate rather than a request. It removes the profiles, every chart, the dasha timelines, the numerology, the snapshots, the horoscopes, the conversations, the support tickets and the credit history. One record survives: your email address, with the date it was deleted, so a deleted account cannot be used to claim the free trial again. Nothing else about you remains, and it cannot be undone.
Do I need an account at all?
Not for the free half. The kundli, matching, the panchang, every rashifal and all the calculators work without one. An account starts where money and history do: a wallet, a conversation you can come back to, a report you own.